As a Business Analyst, you’ll:
- Capture and identify requirements for internal customers and vendor engagements
- Extract, transform, load, and visualize data
- Develop, evolve, and automate our monthly reporting package
- Analyze and visualize a range of data from sales data, consumption data, and product telemetry data.
- Present the analysis to a diverse set of customers, partners, team members
- Use Excel, Tableau, and other BI / database tools
- Build forecasting and predictive models
- Identify trends, gaps, and opportunities using data, providing mentorship on data architecture changes and system changes.
- You may work on Collaboration initiatives that may not directly relate to analytics.
Preferred Qualifications:
- 5 years’ data visualization experience, preferably using Tableau, Looker, Power BI
- Experience communicating analysis and findings to customers, partners, leaders, team members, and more
- A detailed understanding of the purchasing process and dealing with external vendors
- Experience working on large data projects and affecting system changes that impact data
- Demonstrable experience in analytics automation and reporting
- Service Now dashboard/reporting experience
- Ability to work with a varied community to understand requirements; the ability to “ask the right questions”; a focus on results with strong prioritization skills; understanding of corporate business processes, strategies, needs
- Understanding of collaboration industry, types of collaboration devices, network communications
