S

Sapna Chitkara

Sr. QA Tester

About Sapna

Skills

  • Black box testing
  • Bug tracking and reporting using JIRA 9.11.x
  • Bug tracking and reporting using TestRail 8.0.1.1029
  • Component testing
  • Continuous integration and continuous delivery (CI/CD)
  • Cross-browser testing
  • Design Test Plans and Scenarios
  • Functional Testing
  • GUI testing
  • Integration Testing
  • Pair Programming
  • UAT testing
  • Usability testing
  • Web/ Mobile application testing
  • Working knowledge of Selenium with Java

Work Experience

2024- till date
QA Analyst/ Scrum Master
1310102 Alberta LTD

Guiding 3 project teams in adhering to Agile values and principles, ensuring compliance with client-required processes and

practices.

Led Agile ceremonies, including Sprint Planning, Daily Standups, Retrospectives, Story Refinement, and Release Planning, to

drive project success.

Monitor and communicate project progress to stakeholders and management staff, ensuring transparency and timely updates.

Developing and executing comprehensive test plans and test cases for complex web and mobile apps, resulting in a 25% reduction

in defects and a 15% increase in customer satisfaction.

Leveraged collaboration tools such as Microsoft Teams (70%), Confluence (60%), and Jira (80%) to enhance communication,

streamline documentation, and manage project workflows effectively.

 

2021-2024
Senior Test Engineer
Global Logic India Pvt Ltd

Participated in software design reviews, providing feedback that enhanced software quality and achieved a 15% reduction in post-

release issues.

Collaborated with cross-functional teams to refine project scopes, ensuring alignment with customer needs and successful

deployment for 10+ major clients.

Participated in user acceptance testing, providing valuable feedback to software developers and stakeholders.

Implemented continuous integration practices resulting in a 15% decrease in critical bugs post-release.

Mentored junior QA analysts, enhancing team productivity and reducing onboarding time by two weeks.

 

2019-2021
Senior Communication Analyst
One Click Technologies Pvt Ltd.

 • Identified and documented software defects using JIRA, resulting in a 90% resolution rate within the designated timeframe.

Managed all stages of the testing life cycle, including requirement analysis, test plan design, test case preparation, execution,

defect management, and reporting.

Conducted testing across multiple platforms and devices, resulting in a 10% reduction in device-specific bugs.

Evaluated market competitors to analyse new features for project enhancement, driving informed product improvements.

Developed and monitored daily targets, promoting Scrum values among team members to enhance collaboration and efficiency.

2017-2019
QA Engineer
Agrini Info Solutions Pvt Ltd

Worked with business analysts for requirement analysis, improving test coverage by 15%.

Developed test scenarios in a pair-programming environment increasing defect discovery by 30%.

Identified and resolved 50+ software defects monthly, leading to a 40% reduction in user-reported issues and significantly

enhancing product reliability and user satisfaction.

Assisted in test case design and report generation, ensuring comprehensive coverage and clear documentation of testing outcomes.

Contributed to documentation updates, increasing process understanding among on-boarded peers.

 

Education & Training

2004-2005
MCA
Kurukshetra University
Masters in Computer Applications
2003-2004
M.Sc
Kurukshetra University
Master in Computer Science
2002-2003
PGDCA
Kurukshetra University
Post Graduate Diploma of Computer Applications
1999-2002
B.A
Kurukshetra University
Bachelor of Arts
Location
Calgary
Phone
8257343330 825734**** Show