S

Sapna Chitkara

Sr. QA Tester

About Sapna

Skills

  • Black box testing
  • Bug tracking and reporting using JIRA 9.11.x
  • Bug tracking and reporting using TestRail 8.0.1.1029
  • Component testing
  • Continuous integration and continuous delivery (CI/CD)
  • Cross-browser testing
  • Design Test Plans and Scenarios
  • Functional Testing
  • GUI testing
  • Integration Testing
  • Pair Programming
  • UAT testing
  • Usability testing
  • Web/ Mobile application testing
  • Working knowledge of Selenium with Java

Work Experience

2024- till date
QA Analyst/ Scrum Master
1310102 Alberta LTD

• Guiding 3 project teams in adhering to Agile values and principles, ensuring compliance with client-required processes and

practices.

• Led Agile ceremonies, including Sprint Planning, Daily Standups, Retrospectives, Story Refinement, and Release Planning, to

drive project success.

• Monitor and communicate project progress to stakeholders and management staff, ensuring transparency and timely updates.

• Developing and executing comprehensive test plans and test cases for complex web and mobile apps, resulting in a 25% reduction

in defects and a 15% increase in customer satisfaction.

• Leveraged collaboration tools such as Microsoft Teams (70%), Confluence (60%), and Jira (80%) to enhance communication,

streamline documentation, and manage project workflows effectively.

 

2021-2024
Senior Test Engineer
Global Logic India Pvt Ltd

• Participated in software design reviews, providing feedback that enhanced software quality and achieved a 15% reduction in post-

release issues.

• Collaborated with cross-functional teams to refine project scopes, ensuring alignment with customer needs and successful

deployment for 10+ major clients.

• Participated in user acceptance testing, providing valuable feedback to software developers and stakeholders.

• Implemented continuous integration practices resulting in a 15% decrease in critical bugs post-release.

• Mentored junior QA analysts, enhancing team productivity and reducing onboarding time by two weeks.

 

2019-2021
Senior Communication Analyst
One Click Technologies Pvt Ltd.

 • Identified and documented software defects using JIRA, resulting in a 90% resolution rate within the designated timeframe.

• Managed all stages of the testing life cycle, including requirement analysis, test plan design, test case preparation, execution,

defect management, and reporting.

• Conducted testing across multiple platforms and devices, resulting in a 10% reduction in device-specific bugs.

• Evaluated market competitors to analyse new features for project enhancement, driving informed product improvements.

• Developed and monitored daily targets, promoting Scrum values among team members to enhance collaboration and efficiency.

2017-2019
QA Engineer
Agrini Info Solutions Pvt Ltd

• Worked with business analysts for requirement analysis, improving test coverage by 15%.

• Developed test scenarios in a pair-programming environment increasing defect discovery by 30%.

• Identified and resolved 50+ software defects monthly, leading to a 40% reduction in user-reported issues and significantly

enhancing product reliability and user satisfaction.

• Assisted in test case design and report generation, ensuring comprehensive coverage and clear documentation of testing outcomes.

• Contributed to documentation updates, increasing process understanding among on-boarded peers.

 

Education & Training

2004-2005
MCA
Kurukshetra University
Masters in Computer Applications
2003-2004
M.Sc
Kurukshetra University
Master in Computer Science
2002-2003
PGDCA
Kurukshetra University
Post Graduate Diploma of Computer Applications
1999-2002
B.A
Kurukshetra University
Bachelor of Arts
Location
Calgary
Phone
8257343330 825734**** Show