Software Tester/QA Analyst with a background in various production facilities and with experience working with clients and implementing standard quality assurance processes. Knowledgeable in banking, logistics, HR and manufacturing.
- Conducting Manual and Automated Testing: Perform manual and automated testing for web and mobile applications to ensure functionality and performance.
- Bug Reporting and Communication: Report software issues, verify fixes, and maintain clear communication with developers for issue resolution.
- Test Case Management: Write, maintain, and execute test cases to support the software development lifecycle.
- Collaborative Problem Solving: Work closely with development teams to identify, analyze, and resolve defects.
- Adherence to Company Standards: Follow company rules and regulations, maintaining a professional working environment.
- Confidentiality and Compliance: Maintain confidentiality of sensitive information related to production processes and products.
Technology employed: UFT, Selenium, ALM, TestLink, Subversion, IntelliJ IDEA, MS Office
Project: Loan Management System is a web-based bank loan prequalification system that consolidates many different functions of loan management processes into a single integrated solution.
Achievements:
• Performed ad-hoc testing, reported bugs using the Elementool defect tracking system, and verified bug fixes.
• Developed test plans and generated test cases for different parts of the application
• Performed various types of testing, such as Functional, Regression, and System
• Performed Compatibility testing of web application on different browsers
• Conducted variance management by analyzing and verifying test results, providing status and progress reports, using TestLink test management utility.
• Created automated test scripts using UFT and Selenium WebDriver.
Car Cells Production (Lithium-Ion Polymer Batteries), Automotive
- Directed and organized shift operations, effectively assigning teams and tasks to 7–20 employees to ensure smooth workflow and production efficiency.
- Supervised and enforced workplace safety protocols, maintaining compliance with industry standards while overseeing production processes during shifts.
- Monitored daily production results, prepared detailed reports, and communicated outcomes to management.
- Ensured order and discipline in the production area by implementing and maintaining 5S and FIFO standards.
- Developed and managed employee schedules, including verifying work hours and attendance using SAP HR Basic.
- Provided training and clear instructions to employees on production plans, machinery operations, and process changes to ensure alignment with company goals.
- Coordinated production activities with other divisions and supervisors to optimize resource utilization and process flow.
- Coordinated and optimized transportation routes to ensure timely and cost-effective deliveries.
- Monitored shipment schedules, resolving delays and ensuring customer satisfaction.
- Communicated with drivers, clients, and partners to track and manage logistics operations.
- Maintained accurate records of shipments, invoices, and transportation documentation.
- Utilized logistics software to plan and oversee cargo movements efficiently.
- Collaborated with internal teams to streamline supply chain processes and improve efficiency.
- Assisted customers with inquiries regarding the bank’s products and services, ensuring prompt and accurate information delivery.
- Resolved customer issues by troubleshooting problems and conducting thorough research.
- Processed payments and monitored financial transactions, ensuring accuracy and compliance with bank policies.
- Managed access to the bank vault and maintained strict security protocols.
- Inputted and maintained customer and bank data with precision.
- Developed sales techniques to promote bank products and services.
- Trained and mentored new bank employees, enhancing their product knowledge and service skills.
- Proactively contacted customers to provide support and offer tailored banking solutions.
