Strong Communication (English, Hindi, Punjabi) Team Leadership & Collaboration Problem-Solving & Critical Thinking
Work Experience
2021-2023
Supervisor and server
Smittys restaurant
Managed daily operations, staff coordination, and customer service, ensuring a smooth workflow.
Trained and supervised employees, enhancing teamwork and efficiency.
Resolved customer complaints efficiently, demonstrating problem-solving and attention to detail.
2023-2024
Small business owner
The Trinket
Managed business operations, customer service, and inventory, showcasing organizational skills.
Implemented an optimized inventory tracking system, improving stock accuracy and efficiency.
Education & Training
2019-2021
Computer Engineering Technician
Northern college
Relevant Coursework: IT Essentials, Cisco Networking, Systems Security, Database Management Certifications
2024
CTFL Software tester
ISTQB/ ISQI
Developed test cases and test plans as part of coursework and certification training. Gained exposure to test management tools, debugging techniques, and defect tracking through academic projects. Applied manual and automated testing concepts in simulated environments.
