A Professional Engineer and a Certified Foundation Level Quality Assurance Analyst with over six (6) years of experience in manual and automation testing across four (4) industries. Self-motivated with strong analytical and problem-solving skills, seeking a leadership or advanced analytical position to leverage my expertise in driving business outcomes
· Collaborated with the team to design and implement an automation testing framework, subsequently presenting recommendations to management that resulted in a substantial 25% reduction in operational costs.
· Developed comprehensive test plans and meticulously crafted test cases for the company's real estate CRM website/platform, supporting over 5 product development projects and hundreds of client-specific customization initiatives. This dedication resulted in an impressive 99% client satisfaction rating.
· Conducted rigorous regression and smoke testing, encompassing Accessibility, Responsive Design, Data (utilizing mySQL), and API Testing (via Postman), ensuring the seamless deployment of monthly platform releases with zero critical bugs.
· Pioneered a strategic initiative to enhance backlog grooming and defect resolution processes for monthly releases, yielding a significant 20% reduction in overhead costs.